Hi Guys! Just need a little help here.
I'm a business trainer for a bank and have been assigned to conduct a training for the product/services that we offer. The thing is, I haven't mastered the whole process yet which makes me feel uncomfortable in doing it. I don't feel credible enough to teach it yet. Although I have all the materials I need, but no more time to review it as I am suppose to start the training 1 day from now.
I was hoping anyone of you can give me tips on how I should handle this w/o the trainees noticing my lack of expertise on some subjects. Can I actually fake it with body language even if I don't actually know it all?